Updated by Customer Service
We’re really sorry if you’ve received a faulty item.
Please return the item to us as soon as possible so we can get this sorted. Please select ‘Faulty’ as your reason for return when registering your return online. For more information on how to return, click here. If you’re not able to create a return, please get in touch with us.
Please bear in mind that all items are inspected on return, and those with wear and tear rather than a fault may not be refunded in full.