VIP Terms and Conditions

Customer Service Updated by Customer Service

All communication regarding your VIP Membership will be sent via email (to the email address you use to make purchases on www.manieredevoir.com).

Silver VIP - Please be aware this offer is for invited VIP customers only.

  • £10 for 1 year membership - Those who purchase without matching the VIP criteria will not receive the below benefits, but will still be charged. 
  • 15% off your next order
  • UK members - Free UK standard delivery on all orders* - 24 uses only (£20 minimum order value)
  • Non-UK members - Discounted delivery (£3.99) on all orders* - 24 uses only (£20 minimum order value)
  • Pre-access to sales* - Subject to change and availability 
  • A gift on your birthday

Gold VIP - Please be aware this offer is for invited VIP customers only.

  • £10 for 1 year membership - Those who purchase without matching the VIP criteria will not receive the below benefits, but will still be charged. 
  • 25% off your next order
  • UK members - Free UK next day delivery on all orders* - 24 uses only (£20 minimum order value)
  • Non-UK members - Discounted delivery (£5.99) on all orders* - 24 uses only (£20 minimum order value)
  • Free returns* - UK only - if you do not receive a returns form / label in your parcel and wish to return an item, please let us know you're a VIP and we will refund your return via contact@manieredevoir.com
  • Pre-access to sales* - Subject to change and availability 
  • A gift on your birthday

If you’re not completely satisfied with your VIP membership please let us know at contact@manieredevoir.com. You have a statutory right to withdraw from any purchase within 14 days. In addition, we offer a 30-day period for exchanges or returns.

All VIP membership remain the property of Manière De Voir and can be withdrawn at any time.

VIPs shall take all reasonable steps to ensure that the VIP codes are kept secure at all times.

VIP memberships are non-transferable and cannot be sold, loaned or given away to or used by a third party.

A VIP membership will automatically be deemed void and shall be revoked without compensation if sold, loaned or given away or if any attempt is made to sell, loan or give it away.

Any individual who has their VIP membership revoked shall be prevented from obtaining a replacement VIP membership in the future.  

A VIP membership that is discovered to have been purchased through illegal methods (including, but not limited to, the use of fraudulent debit/credit cards) and/or through unauthorised third party channels, will be revoked without compensation.

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